Deskflow

Deskflow is an AI-powered employee experience platform designed for mid-size organizations. Its AI assistant, Alfred, is trained on internal knowledge bases and integrates with HRIS and ITSM to handle repetitive tasks faster, saving time for HR and IT teams. Alfred provides human-like automated responses to over 100K common queries, reducing response times and increasing efficiency. It automates HR and IT support, freeing up the help desk and improving team productivity. Deskflow aims to enhance employee experiences by facilitating effortless communication and quick access to critical information, thereby reducing employee churn. The platform saves up to 90% of time spent on employee communication, cuts issue resolution time by 50%, and reduces the time employees need to access vital information by 90%. Deskflow's Alfred AI auto-creates and assigns tickets, leveraging its comprehensive knowledge base and taking proactive actions. The platform offers seamless integrations for enhanced functionality across multiple platforms.